Privacy notice

1 Who is responsible

NETWORK NORTHWEST LIMITED settles the purposes for which the personal information described here is kept, and the manner of its handling, so the company stands as data controller for it. Its incorporation sits on the Companies House index under registration 14143803. The address filed there for service of documents, and for post of every other kind, is 65 Lydiate Lane, Eccleston, Chorley, PR7 6LX, United Kingdom, and the bureau appears on the Dun & Bradstreet register as D-U-N-S 228984082.

Anything arising from this notice can be put to bureau@networknorthwest.site, and a letter sent to the address above lands with the same people.

2 What reaches the bureau

The pages of this site are fixed documents that reach your screen in the state they were composed, so what the company comes to know about you begins with an email you sit down and write. That message, together with whatever follows on from it, forms the whole of the material held:

• the name signed at the foot of the message;
• the address the message was sent from;
• the employer or client you say you write on behalf of, when one is named;
• the substance of the enquiry, along with the thread of replies it produces;
• any file attached to illustrate a brief.

Every line of that list is supplied by your own hand, which leaves the choice of contents with you. A message kept to the matter in hand serves the enquiry best.

3 Why it is held

What you send is read and filed so that the bureau can answer you, agree with you the shape and the boundary of a piece of desk research or a compilation, produce the structured reporting that was settled on, and keep a coherent account of an engagement that can be looked over again should a query about it surface afterwards.

4 The lawful basis

Reading an approach, and managing the reply to it, rests on the company’s legitimate interest in dealing with the enquiries that arrive at the bureau. Once a brief is under discussion or has been taken on, the ground becomes the steps asked of the company ahead of an agreement, and then the delivery of that agreement. Material kept to satisfy a statutory or an accounting duty rests on compliance with the duty itself.

5 How long it stays

Correspondence stays for the run of the matter it belongs to, and remains on file beyond that for the period it still shows what was asked and what was supplied. Work that has been invoiced carries its record for the span accounting and tax rules fix. A file that has outlived that use, and that sits outside any retention duty, is cleared from the bureau’s systems.

6 Who else handles it

Your message travels through, and rests on, the mainstream email and office-software services on which the bureau runs its correspondence; those suppliers act on the material purely to provide the service, and on the company’s instruction. Material reaches a professional adviser, or a public authority, in the circumstances where the company is required or entitled at law to hand it over — answering a lawful request, for instance, or bringing or defending a claim.

7 Your rights and how to use them

UK data protection law attaches a set of entitlements to whatever the bureau keeps about you: access to the material, correction of anything inaccurate within it, deletion of it, a hold on its use while a point is being settled, an objection where legitimate interest is the ground relied on, and delivery of it in a portable form.

A single line to bureau@networknorthwest.site opens any one of them, and the reply comes inside the period the law allows. The Information Commissioner’s Office, which acts as supervisory authority for this branch of law throughout the United Kingdom, stands open to you as well, and the bureau would sooner put a matter right with you directly.